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Your search for industrial action returned 23 results
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OIA Annual Report 2020
Annual Report 2020 www.oiahe.org.uk Annual Report 2020 Contents 3 Foreword by the Chair 32 Working with others 4 Introduction to the Annual Report 34 Improving what we do for 2020 5 Headlines of the year 38 Our people 6 Trends in complaints 41 Our organiResource/Document
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OIA Annual Report 2021
Annual Report 2021 oiahe.org.uk Annual Report 2021 CONTENTS 03 Foreword by the Chair 04 Introduction to the Annual Report for 2021 05 Headlines of the year 06 Trends in complaints 13 Themes in complaints 26 Putting things right 28 Outreach and insight 30Resource/Document
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OIA Annual Report 2022
2022 Annual Report oiahe.org.uk Annual Report 2022 Contents Foreword from the Chair . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Resource/Document
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Operating Report | 2019
Operating Report 2019 Our charitable purpose is to advance education for public benefit through the independent review of student complaints in England and Wales and by using learning from complaints to help improve policies and practices. Our strategy idResource/Document
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Operating Report | 2021
OPERATING REPORT FOR 2021 Our charitable purpose is to advance education for public benefit through the independent review of student complaints in England and Wales and by using learning from complaints to help improve policies and practices. Our strategResource/Document
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ADR - Annual activity report | 30 September 2020
ADR Annual Activity Report for Period 1 October 2019 to 30 September 2020 1) "Domestic" and "Cross‐border" disputes received by type and totals for the period Type Domestic Cross‐border Grand Total Service Issues 917 213 1130 Academic Appeal 683 245 928 OResource/Document
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ADR Biennial Activity Report | 30 September 2021
Schedule 6 ‐ OIA Biennial Activity Report for Period 1 October 2019 to 30 September 2021 Disputes received (a) No. disputes No. disputes No. disputes No. disputes No. disputes No. disputes No. enquiries received received received received accepted accepteResource/Document
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Board Minutes 69
M inutes of the sixty-ninth meeting of the Board of Directors, held as a virtual meeting on 31 March 2020 Present: Dame Suzi Leather (Chair) Adesewa Adebisi, William Callaway, Andrew Chandler, Professor Geoffrey Elliott, Wendy Finlay, Professor Alistair FResource/Document
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Board Minutes 71
Minutes of the seventy-first meeting of the Board of Directors, held as a virtual meeting on 24 September 2020 Present: Dame Suzi Leather (Chair) Adesewa Adebisi, William Callaway, Andrew Chandler, Natasha Dhumma, Wendy Finlay, Professor Alistair Fitt, GiResource/Document
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Board Minutes 75
M inutes of the seventy-fifth meeting of the Board of Directors, held as a virtual meeting on 23 September 2021 Present: Dame Suzi Leather (Chair) Adesewa Adebisi, Andrew Chandler, Wendy Finlay, Professor Alistair Fitt, Gillian Fleming, Hillary Gyebi-AbabResource/Document